Original Story: boingboing.net
Suzanna Quintan's ex-husband bought a Lifelock account in her name, which let him monitor virtually everything she did in realtime, and then the company stonewalled and refused to help her shut down his access and figure out what he'd learned about her using it. A Detroit consumer lawyer represents clients in fraudulent credit transactions, hazardous or deceptively advertised products, and in fraudulent sales practices.
Lifelock's customer service reps tortured Quintan with contradictory messages, telling her she could, then couldn't, get access to her data. Then they told her it had been destroyed. Then that it would be available, but only to law enforcement. And when she got the cops involved, they stonewalled some more.
It wasn't until the Arizona Republic threatened to embarrass them in print that they gave her any help.
It's no wonder that Lifelock is on Consumer Reports' "Naughty list" for 2015 -- again.
Quintana's records show LifeLock allowed her ex-husband to track her new and existing accounts, credit score, credit reports, financial activity and public records. A Grand Rapids consumer attorney is reviewing the details of this case.
Through LifeLock's fraud-detection system, Quintana's ex-husband also would have had control over her financial activity and been asked to review each transaction or initiate a fraud investigation.
"They didn't listen to me. It's almost like they didn't believe me," Quintana said. "They did not want to admit what they'd done. Since they are an identity-protection company, it was not in their best interest to admit my identity wasn't protected. They tried to shift the blame to me." A Charleston consumer lawyer is following this story closely.
A LifeLock executive on Nov. 9 said the company was conducting a comprehensive review of procedures to ensure better protection for spouses and to work with law enforcement in a timely and effective manner.
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Showing posts with label law enforcement. Show all posts
Showing posts with label law enforcement. Show all posts
Tuesday, January 5, 2016
Monday, February 6, 2012
Hackers Access Law Enforcement Data
First appeared in Associated Press
Saboteurs have hacked into the websites of several law
enforcement agencies worldwide in attacks attributed to the collective called
Anonymous, including in Boston and in Salt Lake City, where police say personal
information of confidential informants and tipsters was accessed.
The Utah hackers gained access this week to sensitive data,
including citizen complaints about drug crimes, including phone numbers,
addresses and other personal information, police said.
“We’re still knee deep in trying to get a feel for the
extent of the problem,” Salt Lake City police Detective Dennis McGowan said.
The group claimed responsibility for an attack on the
website of a Virginia law firm for a U.S. Marine convicted in a deadly 2005
attack in Haditha, Iraq.
The attacks come after Anonymous published a recording of a
phone call between the FBI and Scotland Yard early Wednesday, gloating in a
Twitter message that “the FBI might be curious how we’re able to continuously
read their internal comms for some time now.”
In Greece, the Justice Ministry took down its site Friday
after a video by activists claiming to be Greek and Cypriot members of
Anonymous was displayed for at least two hours.
In Boston, a message posted on the police website Friday
said, “Anonymous hacks Boston Police website in retaliation for police
brutality at OWS,” apparently a reference to the Occupy Wall Street movement. A
police spokesman would not confirm Anonymous was responsible.
In a message posted on the Boston police department’s
website, the group said the site had been attacked several months ago and that
hundreds of passwords were released in retaliation for what they called brutality
against Occupy Boston.
In October, Boston police acknowledged that various websites
used by members of the police department - including the website belonging to
the police patrolmen’s association - had been hacked and possibly compromised.
The department said it had asked all department personnel to change their passwords
on the police department’s network.
Boston’s Occupy movement set up camp in the city’s financial
district for two months this fall. The first hack came about 10 days after
Boston police arrested 141 Occupy Boston demonstrators Oct. 11.
Police dismantled the camp Dec. 10, citing public health and
safety concerns.
“They clearly ignored our warnings,” the message on the department’s
website said Friday.
“So you get your kicks beating protesters? That’s OK; we get
kicks defacing … your websites - again.”
“It is unfortunate that someone would go to this extent to
compromise BPDNews.com, a helpful and informative public safety resource
utilized daily by community members seeking up-to-date news and information
about important safety matters,” police said in a statement.
The Salt Lake City website was down Friday as the
investigation continued, and police said criminal charges are being considered.
Labels:
Boston,
hackers,
law enforcement,
Salt Lake City
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