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Showing posts with label cell phones. Show all posts
Showing posts with label cell phones. Show all posts

Tuesday, December 15, 2009

Google Set To Market The Nexus One

Wall Street Journal



Google Inc. plans to begin selling a cellphone directly to consumers as soon as next year, people familiar with the matter said, escalating the Internet giant's assault on the traditional business model of the wireless industry.

The phone, called Nexus One, was designed inside Google and will be sold, at least initially, without a wireless partner, these people said. It is the latest sign of the Internet giant's ever-broadening wireless ambitions as Google hunts for ways to expand its Internet services beyond computers. The move, details of which were first reported by The Wall Street Journal on its Web site Saturday, also marks a new front in its growing rivalry with Apple Inc.

As Internet usage has shifted to mobile phones, Google has repeatedly tried to break wireless carriers' tight grip on the services and devices they allow on their networks. It has been lobbying the government to open up cellular networks and unused TV airwaves to a broad group of devices.

At the same time, Google has purchased and developed technologies that can replace existing communications services. One example is Google Voice, an Internet calling and routing service. Some analysts speculate that Google could eventually deliver very cheap or subsidized service to consumers on its own, in exchange for advertising. The company recently purchased a start-up called Gizmo5, whose service allows users to make Internet calls from mobile phones.

Rather than selling the Nexus One phone through a wireless carrier -- as the bulk of phones are sold in the U.S. today -- Google plans to sell the Nexus One itself online, people familiar with the matter said, although the company may seek wireless partnerships in the future. Users would have to buy their wireless service separately. The phone's pricing, along which countries Google initially will target for the device, couldn't be learned.

While the move gives Google flexibility to distribute software services such as email and maps without playing by wireless carriers' rules, the company risks making new enemies among companies whose trust it has tried to win.

A Google spokeswoman declined to comment on how the phone might be received. In a blog post Saturday, Google said it was testing a new device running Android with its employees to "experiment with new mobile features and capabilities."

Google has spent the past year wooing hardware makers and wireless carriers to build phones running its Android mobile operating system, which it announced in 2007 and which went live in phones in 2008.

As of October, nine Android devices had been announced with 32 carriers, including Verizon Wireless, Sprint Nextel Corp. and T-Mobile USA Inc., a unit of Deutsche Telekom AG. HTC Corp., Samsung Electronics Co., LG Electronics Inc. and Motorola Inc. have launched or announced mobile devices based on Android.

Some of those companies are likely to be "ticked off" by Google building its own phone, said Charles Golvin, a wireless industry analyst with Forrester Research. Companies that haven't invested heavily in Android yet may think twice before doing so, he said.

But he doesn't think it will cause larger companies like Motorola to back away. "There are also a lot of benefits for the Android platform that they are reaping anyway," he said, citing the fact it is free to license, provides access to Android developers and Google's marketing clout. A Motorola spokesman declined to comment.

Google's move comes as the market for high-end phones is expanding rapidly but growing increasingly competitive. For example, Dell Inc. has announced plans to offer phones in China and Brazil; people familiar with the matter say the computer maker also has plans to release an Android-based phone in the U.S.

Microsoft Corp., which is a major supplier of software for cellphones, has been increasing its focus on designing hardware that works with its mobile-phone software, as part of its collaboration with handset makers. But company executives have said repeatedly they have no plans to make a Microsoft mobile phone.

Google has been considering developing a phone for years. In a 2008 interview, Google co-founder Sergey Brin said the company hadn't ruled out a phone but its focus was on getting as many partners to adopt its software as possible.

But Google focused more on designing a phone in the past year, one person familiar with its efforts said, as the company battled to get some partners to accept its software. This summer Google complained to the Federal Communications Commission that Apple had not yet allowed its Google Voice service to run on the iPhone, for example.

At the same time, software developers have dedicated less effort to Android than the iPhone, in part because of the latter's widespread popularity. Such applications, from games to collaboration services, are a big selling point for consumers.

"We still haven't seen an Android phone that competes with the iPhone," said Sam Altman, chief executive of Loopt Inc., a mobile social-networking service. "Google could still miss the iPhone mark, but at least they have a chance of making a phone that everyone wants, which would then make it attractive for developers."

The Nexus One has a touch screen, like the iPhone, according to people who have seen it, with a few buttons along the bottom. These people say the phone is being manufactured by HTC, which also built the first Android phone to hit the market, T-Mobile's G1 phone.

Unlike other Android phones made by phone manufacturers today, Google designed virtually the entire software experience behind the phone, from the applications that run on it to the look and feel of each screen, they added.

Google has kept at least two carriers -- Verizon Wireless and T-Mobile USA, which have been high-profile partners on Android phone launches -- informed about its new phone, according to people familiar with the matter. These people said Google has left open the possibility that it could sell the phone through a carrier's store at some point, too. (Verizon Wireless is a joint venture between Verizon Communications Inc. and Vodafone Group PLC).

AT&T, which has exclusive rights to offer Apple's iPhone in the U.S., has tangled publicly with Google on regulatory issues and is the one U.S. carrier that doesn't yet offer an Android phone. An AT&T spokesman declined to comment.

A Sprint spokeswoman said the carrier would be open to working with Google to make the business model work, but declined to comment further.

Google's direct sales strategy bypasses how phones are usually sold in the U.S. wireless industry. Carriers typically sell phones that are locked, meaning they will only work on a certain network, and require a service contract. In return for a hand in developing and selling phones, carriers take on the bulk of marketing and often subsidize the cost of the phone to the customer. They recoup the subsidy over the life of a customer's contract.

Whether Google plans to subsidize the phone -- which analysts cite as an important factor in whether it can go mainstream -- remains unclear. So does the process for how users may sign up for cellular service.

Outside the U.S., consumers often have more freedom to buy their phones and cellular service separately, making it easier for the Google phone to gain traction.

Some U.S. carriers, such as AT&T, allow users to buy their phone service separately from handsets -- which typically feature a removable card containing subscriber information that can be moved among devices. Others, such as Verizon, will activate some phones consumers bring to them even if they don't sell them directly, analysts say.

Some companies, such as Nokia Corp., have sold unlocked phones in the U.S., but the devices have so far gained little traction.

Thursday, September 11, 2008

Text-Messaging Rates Come Under Scrutiny

The top four wireless providers in the U.S. are being asked by a senior senator to account for their text-messaging prices.

Sen. Herb Kohl (D., Wis.), who is chairman of the Senate Judiciary Antitrust Subcommittee, sent letters Tuesday to Verizon Wireless, AT&T Inc., Sprint-Nextel Corp., and T-Mobile USA, noting that text-messaging prices have increased 100% since 2005.

"What is particularly alarming about this industrywide rate increase is that it does not appear to be justified by rising costs in delivering text messages," Sen. Kohl's letter said. "Text-messaging files are very small, as the size of text messages are generally limited to 160 characters per message, and therefore cost carriers very little to transmit."

Mr. Kohl's letter noted that each company appears to have changed text-messaging rates at nearly the same time, with identical prices. "This conduct is hardly consistent with the vigorous price competition we hope to see in a competitive marketplace," he said. His letter noted the four carriers serve more than 90% of the nation's wireless customers. He asked them to explain reasons for increases in text-messaging rates in written responses due Oct. 6. Sen. Kohl also is asking the companies to provide comparable pricing data for voice calling, email and wireless Internet.

Verizon Wireless is jointly owned by Verizon Communications Inc. and Vodafone Group PLC. T-Mobile is a unit of Deutsche Telekom AG. Spokesmen for Sprint and AT&T said the companies intend to respond to the letter. Sprint spokesman John Taylor said Sprint's response would be "detailed." Verizon Wireless said it is reviewing the letter. T-Mobile didn't respond to a request for comment.

By: Fawn Johnson
Wall Street Journal; September 10, 2008

Wednesday, July 16, 2008

Phone Giants Roll Out 'Three Screen' Strategy

Video Programming And Ads to Be Served On TV, Cellphones, Web

The nation’s largest phone companies sell packages of wireless phone service, Internet access and pay TV to consumers. Now they’re taking integration one step further, airing video programming—and selling ads—across all three platforms.

Content and advertising deals used to be struck separately for each platform. But Verizon Communications Inc. and AT&T Inc., for instance, have cut deals with media companies that allow them to distribute programming—from “Saturday Night Live” clips to user-generated video—to cellphone, broadband and TV customers. Recently, the phone companies have begun to sell ads across all three screens. They’re also rolling out features that link the units, such as Web-based transcripts of cellphone voice mails.

This integration, still in its early stages, is part of a broader plan to generate revenue from new services as wireless growth—the engine of the telecom industry—is beginning to slow. Both AT&T and Verizon, the majority owner of Verizon Wireless (Vodafone Group PLC of the United Kingdom owns the rest), are pursuing this “three-screen” strategy—showing ads and content on the screens of cellphones, computers and TV sets.

In May, AT&T tapped regional wireless executive Brian Shay to head a new division devoted to “converged services.” In addition to handling content-licensing discussions, Mr. Shay will develop technology to display ads on all the platforms, beginning with a rollout of a mobile ad-serving system in the fourth quarter, according to people familiar with the matter.

Last year, Verizon promoted longtime wireless executive John Harrobin to lead a new three-screen content-and-advertising unit. He negotiated a recent deal with General Electric Co.’s NBC Universal to show three- to five-minute “Saturday Night Live” clips on cellphones, on FiOS TV’s on-demand service, and soon on the carrier’s broadband portal. Verizon has begun running ad campaigns on the three platforms, including a recent Burger King campaign. “This is the beginning of much more cross-platform activity,” says Mr. Harrobin.

One hurdle: Phone companies’ nascent TV services and Web portals may not have enough users yet to draw major advertising campaigns. And the phone companies have to compete with other groups that want to sell ads and deliver content across multiple channels. Microsoft Corp., for instance, aims to become a one-stop shop for advertisers to buy spots on the Web, on mobile phones, in videogames and on TV. Cable-TV operators too are making significant investments in wireless, partly to position themselves to deliver content for TV, broadband and mobile.

For the phone companies, the effort comes as growth in wireless-subscriber numbers—which in recent years has more than offset declines in traditional landline subscriptions—is slowing as the cellphone market nears saturation. Ad revenue could provide a fresh source of growth. The telcos also believe that customers who consume content or services across multiple platforms will be less likely to switch providers.

But some marketers are skeptical that phone companies have any real reach beyond their large mobile-subscriber base. While Verizon has 67 million cellphone customers (and will have 80 million or more if its acquisition of Alltel Corp. is approved), it served just 1.2 million FiOS TV subscribers in the first quarter. AT&T, similarly, has more than 71 million cellphone users but only 379,000 U-verse TV customers. Both have millions of broadband customers, but their portals, att.net and verizon.net, draw relatively few visitors.

“Integration of anything depends on the weakest link of the integration. It is like a stereo system: If you have a $10,000 stereo but 100-buck speakers, you have a 100-buck sound,” says Rob Norman, chief executive of GroupM Interaction Worldwide, part of WPP Group PLC. GroupM encompasses all WPP’s media businesses, including media-buying agencies MindShare, Mediaedge:cia, Maxus and MediaCom, which represent nearly $50 billion in annual global ad spending.

For that reason, some Madison Avenue executives say advertisers looking to buy space in different media might be better off sticking with separate companies that specialize in each platform, at least for now. In the long run, they say, phone companies could gain an advantage by creating sophisticated ad-targeting systems that adjust which ads run each time a user views them in a different medium.

The phone companies have had some success. Burger King’s three-screen ad campaign with Verizon earlier this year built on the fast-food company’s “Whopper Freakout” TV ads, in which customers were told the burger had been taken off the menu and their reactions were filmed. (The ads were part of an effort to demonstrate customers’ loyalty to the burger, which is still on the menu.) Brian Gies, vice president of marketing impact at Burger King Holdings Inc., says the results were positive, but didn’t give details of how often the ads were viewed or clicked on. Burger King hasn’t done any similar deals since.

Among the “Saturday Night Live” clips Verizon offers is one from Weekend Update, a fake newscast featuring a fast-talking travel reporter who utters the phrase “just kidding” with annoying frequency. J.B. Perrette, president of digital distribution for NBC Universal, says “Saturday Night Live” was a natural choice for the multiplatform strategy because the material can be presented in short bites. “It hits the sweet spot of the digital consumer,” he says.

The next challenge will be developing new technologies that link all three platforms, says John Donovan, AT&T’s chief technology officer. For instance, the company is working on a system to coordinate digital purchases so that when a customer buys a movie on his laptop, it’s instantly available for streaming to his cellphone and on-demand on his TV.

“That part of innovation is the easiest to conceptualize but the hardest to produce,” Mr. Donovan says.

By Amol Sharma
Wall Street Journal; June 26, 2008